Senior Alex Chong takes charge of the NHS Twitter

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How does NHS keep in touch with its members?
By Facebook, Twitter or e-mail. Mostly Facebook though, to be honest.

How large of an impact would you say social media, specifically Twitter, has had on the public?
I believe that Twitter makes it easier to communicate with people because of how simple it is to use and how quickly people can receive information from it. All someone has to do is check his or her phone or computer and check their feed to see what’s going on. It’s more convenient than email or texting because in email and texting, you have to get every single person’s email address or phone number. With Twitter, you don’t go get the people, the people get you. They choose whether they want to follow the page or not. As for widespread, it seems like people prefer to use Facebook over Twitter. The NHS Twitter page has not gotten a lot of followers honestly. However, as long as people are in some way getting updates for NHS, I don’t mind.

How was the NHS Twitter feed started?
The teacher, sponsors, and officers all got together last spring to discuss ideas for next year, and one of the ideas was to get a Twitter page because Twitter seemed to be rising as a way for CHS to communicate.

Do you think that even though the Twitter following is small, your actions will have a much greater effect down the road?
I think it sets up a foundation for the future. Who knows how popular Twitter will get once my class graduates? If Twitter seems to be the main way for people to communicate, NHS is already one step ahead by having a Twitter account ready to use.

Do you see any problems or benefits in regards specifically to how interactive Twitter is?
Benefits: it’s easy to use and no annoying notifications. No one has really done any responding back. But, I think with the @ thing, it’s useful because a person could ask a question, which is viewable to the public. Then, NHS can answer the question and the answer is viewable to the public.

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